Cadillac’s parent company, General Motors, has issued a recall for some of its 2020 and 2021 Cadillac XT6 crossover utility vehicles in response to issues related to the rear view camera.
Problem: the rear view camera coaxial cable connector may not be installed properly in the affected XT6 unit, which could cause the rear view camera to fail or work intermittently.
The danger: if the rear-view camera is not working properly, the risk of having a rear-end collision increases.
Repair: dealer technician will replace the rear view camera coaxial cable. This service will be carried out at no cost to the vehicle owner.
Affected vehicles:
- 2020 Cadillac XT6
- 2021 Cadillac XT6
Number of affected vehicles: Neither Cadillac nor GM have indicated how many 2020 and 2021 Cadillac XT6 units may be affected by this condition. It is important to note that this issue may also affect certain 2020 and 2021 Cadillac XT5 units.
The next step: Cadillac begins sending notification letters to owners of affected 2020 through 2021 Cadillac XT6 units about this recall on November 8.th2022. Vehicle owners can visit my.cadillac.com/recall and enter their vehicle VIN. Additionally, owners may contact Cadillac or the National Traffic Highway Safety Administration (NTHSA) directly using the information included below to address any questions or concerns.
Contact:
- Remember the number: N222378380
- NTHSA campaign number: 22V709000
- Cadillac Customer Service: 1-800-333-4223
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
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