Cadillac has issued a service update for select units of the Cadillac XT4 luxury crossover that shipped without retainers for either the factory tire inflator or the factory spare wheel and tires, depending on the vehicle’s equipment list.
Problem: some 2022 Cadillac XT4s were mistakenly shipped from the assembly plant to dealers without retainers for either the tire inflator or the spare tire.
The danger: a missing tire inflator or spare tire retainer is not an immediate risk to the occupants of the vehicle. However, a missing retainer could result in the tire inflator or spare tire not being properly mounted to the vehicle, potentially causing it to slide while the vehicle is moving, which is not ideal. Retainers must be installed to ensure that the inflator or reserve does not move.
Repair: a dealer technician will inspect the XT4 to determine whether it shipped with a restraint or not. If necessary, a retainer for the inflator or spare will be installed at no cost to the vehicle owner.
Affected components: factory tire inflator retainer, spare wheel and tire retainer
Affected vehicles: 2022 Cadillac XT4
Number of affected vehicles: an estimated 207 vehicles need to install relevant retainers. This figure includes the Cadillac XT4 and Chevrolet Malibu, both built at the Fairfax plant in Kansas.
The next step: Affected vehicle owners will be contacted by Cadillac with instructions for making an appointment with a preferred dealer. To find out if a particular XT4 may have this condition, owners can visit it my.cadillac.com/recall and enter their vehicle VIN. Additionally, owners can contact Cadillac directly using the contact information included below.
Contact:
- Service Update Number: N222370790
- Cadillac Customer Service: 1-800-333-4223
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